FAQ

❓ Frequently Asked Questions

Q: How long does it take to make ice?

A: The EzIce™ Countertop Ice Maker produces 9 bullet-shaped ice cubes in just 6–8 minutes and up to 26 lbs of ice per day.

Q: Does it really clean itself?

A: Yes! Just press the Self-Clean button, and the machine will automatically clean the internal system — no hassle, no mess.

Q: Is it loud while running?

A: Not at all. The EzIce™ Ice Maker runs quietly so it won’t disturb your kitchen, office, or party.

Q: How big is the machine? Will it fit on my counter?

A: Yes — it's compact and portable, designed to fit easily on most countertops, RVs, dorm rooms, and even outdoor tables.

Q: Does it need to be connected to a water line?

A: No plumbing needed! Just pour water directly into the reservoir, plug it in, and it starts making ice.

Q: Do you offer free shipping?

A: Yes! We offer FREE shipping on all U.S. orders — no hidden fees.

Q: What if I’m not satisfied with my purchase?

A: We offer a 30-Day Risk-Free Guarantee. If you're not happy, contact us and we’ll make it right — no questions asked.